A Few Words

About Us

Exceptional Service

Practical Advice From Our Team You Can Count on

Focus Your Time and Efforts on Running Your Business and Leave the Helpdesk Ticketing System to Us

Online Servicedesk is a division of CreasolConcepts, a service-first CRM company that builds and designs websites to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.

Our teams and servers are powerful and flexible, and scales to meet the needs of any business. Even yours.

We have the highest levels of technical expertise and accreditations to resolve your issues, but we also have a genuine passion for understanding your organisation, its goals and challenges. We don’t just fix your problems, we find ways to improve your systems and positively impact your team and business.

We support our customers using any device you want

With the web-based Online Servicedesk, you can access your tickets anytime, on any device, using any operating system. Laptop, PC, Mac, Tablet, mobile—you can choose whichever suits you best. Our Online Servicedesk adapts to your needs.

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