Helpdesk ticketing system

Online Servicedesk

Invest your time and efforts on running your business.
Let us run our helpdesk ticketing system for your teams.


Stay connected with your customers using
an online helpdesk ticketing system


Be where your customers are

Manage customer conversations across email, chat, phone, web, and social media on your helpdesk. Make it easy for agents to work collaboratively and provide speedy responses to customers.


Automate routine workflows

Let automations take care of your support operations so your team can focus on having meaningful conversations with customers.


Provide customer service remotely

Assist your customers and collaborate with your team from wherever you are without compromising on customer experience or your team’s well being.

Why Choose Us

With Online Servicedesk,
you get better results in customer service

Optimal resolution time

How fast you respond to new messages matters. Tickets solved within this timeframe get the best rating.

Satisfaction level

Get instant feedback about your ticket responses. Your customers can instantly share what they think about your customer support.

24/7 Availability

Stay in touch with the HelpDesk team. Start a chat and get an instant response anytime you need help.

Plans that match your business needs

No credit card required · 14-day free trial with Team plan features · 5-minute setup


€ 10/mo

* Email channel (shared inbox)
* Unlimited free Viewer accounts
* Collaboration tools
* Basic reports
* Automated workflows
* Contact form
* 24/7 chat support
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per agent
billed annually

or €12 month-to-month
plus €24 setup fee


€ 29/mo

All "Starter" features plus
* Teams
* Multiple mailboxes
* Unlimited ticket history
* Automated assignment
* Collision detection
* Advanced analytics
* Customization
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per agent
billed annually

or €34 month-to-month
plus €49 setup fee


contact us

All "Team" features plus
* Multichannel communication
* Dedicated account manager
* Product training
* Software engineer support​
* Security assistance
* Data migration assistance
* Custom domain
* White label
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individual contract
with annual billing

A Few Of Our Clients