Helpdesk ticketing system
Online Servicedesk
Invest your time and efforts on running your business.
Let us run our helpdesk ticketing system for your teams.
Services
Stay connected with your customers using
an online helpdesk ticketing system
#1
Be where your customers are
Manage customer conversations across email, chat, phone, web, and social media on your helpdesk. Make it easy for agents to work collaboratively and provide speedy responses to customers.
#2
Automate routine workflows
Let automations take care of your support operations so your team can focus on having meaningful conversations with customers.
#3
Provide customer service remotely
Assist your customers and collaborate with your team from wherever you are without compromising on customer experience or your team’s well being.
Why Choose Us
With Online Servicedesk,
you get better results in customer service
Optimal resolution time
How fast you respond to new messages matters. Tickets solved within this timeframe get the best rating.
Satisfaction level
Get instant feedback about your ticket responses. Your customers can instantly share what they think about your customer support.
24/7 Availability
Stay in touch with the HelpDesk team. Start a chat and get an instant response anytime you need help.
Plans that match your business needs
No credit card required · 14-day free trial with Team plan features · 5-minute setup
Starter
€ 10/mo
* Unlimited free Viewer accounts
* Collaboration tools
* Basic reports
* Automated workflows
* Contact form
* 24/7 chat support
or €12 month-to-month
plus €24 setup fee
Team
€ 29/mo
* Teams
* Multiple mailboxes
* Unlimited ticket history
* Automated assignment
* Collision detection
* Advanced analytics
* Customization
or €34 month-to-month
plus €49 setup fee
Enterprise
contact us
* Multichannel communication
* Dedicated account manager
* Product training
* Software engineer support
* Security assistance
* Data migration assistance
* Custom domain
* White label
A Few Of Our Clients
